R. Phillips provided an update on the Fall virtual symposium. She advised that Lindsay Angelo could no longer attend and that Terry O'Reilly, well known for his CBC Radio broadcast, Under the Influence, had been engaged as the keynote speaker for the symposium on October 14, 2021.
R. Phillips said that O'Reilly's presentation, "Jump the Fence: the power of intuitive thinking" would provide business owners with ideas to creatively rethink their marketing strategies as they worked to recover from the pandemic.
R. Phillips said that to encourage visitation to the community and support local businesses, a $20 registration fee would be collected, but that registrants would be issued a $20 BIA gift certificate, redeemable at participating businesses in the downtown. She said that the Economic Development & Culture office would reimburse the BIA for all certificates redeemed.
R. Phillips introduced Ashley Noseworthy, Co-ordinator, Marketing and Projects, who joined staff in May.
She said that work on the Tourism Branding project by Aubs and Mugg was expected to be completed in the fall and that revisions to the Town's tourism section of the website would then be undertaken.
R. Phillips reported that the Economic Development & Culture office was implementing a number of other year one recommendations from the Tourism Strategy. She said that the Economic Development & Culture office had introduced tourism blogging on the website and that the Arts & Culture newsletter had been revised and was achieving significantly improved opening rates as a result. R. Phillips said that revised visitor data collection processes by the Visitor Information Centre staff had also been implemented and that improvements to tourism-oriented way-finding signage were underway.
R. Phillips said that the Economic Development & Culture office had successfully applied to Central Counties Tourism for a grant that had made it possible for the Town to purchase a Driftscape license. R. Phillips said that the Driftscape app is available for free to visitors and enables them to interact with art installations, take historical walking tours, and encourages visitors to stay longer. She said that the app would collect additional visitor data, and that the information would be beneficial in the direction of future marketing initiatives.
Councillor Andrews asked that staff provide an update on the Driftscape app at the September 21, 2021, meeting.